Abuse Policy

Ucraft is seriously concerned about the content published on the websites created on our platform and is committed to preventing abuse and infringement of any applicable law, regulations or third-party rights.

Being against phishing, botnet, malware, copyright complaints and other expressions of abuse or user policy violations, Ucraft has formed a set of regulations and procedures to help detect, report and process such cases.

Ucraft Terms of Service discourages customers from using our services for phishing, malware and other actions that violate no applicable law, regulations or third-party rights. We reserve the right to take any appropriate measure to protect our legitimate interests including denying User’s access to this Website or the Service, terminating contracts, reporting any misconduct performed through this Website or the Service to the competent authorities – such as judicial or administrative authorities - whenever Users engage or are suspected to engage in any of the fraud activities.

In case of encountering any forms of privacy, content or copyright violations, please use our abuse report form below by providing the required details to enable our team to investigate the matter.

If you’d like to file a complaint about a matter other than mentioned in the form, please choose the type “Other” and provide additional information on the case that you think contradicts our policies.

You can also consult the Ucraft Customer Team in case of noticing any activity that may fall under the cases mentioned above.

Please note that:

• Ucraft doesn’t guarantee any particular outcome on the reported cases,
• Your complaint will be evaluated, prioritized and acted on where appropriate.
• You may not receive updates on the progress of your case or its status
• The team will get in touch with you in case of the need on further clarification on the matter
• We reserve the right to use your complaint to substantiate the abuse to our customer when necessary.
• The reports submitted via the abuse reporting form will be processed within 24 hours.